Contacting Your Provider at CWC

To contact your provider, first decide whether this is an emergency, non-urgent issue, or urgent issue.

If you are experiencing an emergency, call 911 and ask to be taken to an emergency room for evaluation.

For non-urgent issues

Current patients, please call the nurse line at (816) 751-8520. If you leave a message during regular business hours (Monday – Friday, 8:00 am – 4:30 pm) someone will get back to you as soon as possible.  Make sure to include the following in your message:

  • Your name
  • Your date of birth
  • Your phone number
  • Your provider’s name
  • A brief description of your issue

You can also send a secure message through the mySaintLuke’s Patient Portal.

For urgent issues

If you have an urgent issue on a weekend or after regular business hours, please call (816) 931-1883. The provider on call will return your call as soon as possible.

Scheduling

Scheduling can be reached at 816-751-8327, Monday through Friday 8:00 am to 4:30 pm.